Start A Cafe » Cafe Business Systems

Branding Your Cafe

admin — Mon, 22 Mar 2010 11:19:44 +0000

Guest Post By : Rebecca Bauer Ritz

Image: Simon Howden / FreeDigitalPhotos.net

So, your dream of starting a cafe is coming into reality.

Congratulations!

Alan has covered many important aspects of the logistics and great customer service it takes to run a cafe.

One other important part of the success of your business is creating a brand that customers recognize.

This

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How to Restore Customer Satisfaction after Customer Service Failure

Brian Backer — Mon, 14 Dec 2009 05:11:24 +0000

The two key factors in customer service recovery are strength and severity: Strength of the customer relationship and severity of the service

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How To Give Exceptional Customer Service

Keith A. Lee — Tue, 08 Dec 2009 09:03:34 +0000

You can't just tell someone that you expect exceptional customer service and get it. At ARS, training for exceptional customer service begins on the first day of employment with the new employee's introduction to ARS. To point out the importance of this information, the meeting is led by the president of the

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Hospitality Management -10 Ways to be a Bad Hospitality Boss

J Stone — Wed, 25 Nov 2009 05:28:57 +0000

With the low margins in the hospitality industry, you need every edge you can get. You've probably seen many articles on how to spot the bad employees. But what about warning signs that your own performance is lagging? Here's a list of mistakes to avoid which will help you get the most out of your employees and your hospitality business, be it restaurant, banquet, hotel, or

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